Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs OCR Engine is unable to be activated on Microsoft Azure virtual machine (Azure VM)

Print

ZTN4525

This Zetadocs technical note applies to:

·         Zetadocs Server v3.0 

Summary

After upgrading to Zetadocs Server v3.0, the OCR Engine is unable to be activated on Microsoft Azure Virtual Machine.

Cause

Regular (non-Cloud type) license for the OCR Engine cannot be used in cloud or docker environments, a cloud license is required.

More information

Contact Equisys Technical Support Team to obtain a valid OCR cloud license.

References

Last updated: 26th March 2019 (AO/GC) 

Equisys Logo, Document Management and Expense Management for Business Central
 

Zetadocs is software for Microsoft Dynamics 365 Business Central and NAV (Navision) that manages the capture, storage and delivery of documents relating to financial transactions.