FIX: Zetadocs 32bit Client-side Addin displays additional documents Print ZTN4491 This Zetadocs technical note applies to: Zetadocs NAV v9.0.1231 (Using 32-bit client-side addin) Zetadocs NAV v9.1.1413 (Using 32-bit client-side addin) Symptom After installing Zetadocs NAV v9.1, or applying the fix from ZTN4484 to Zetadocs NAV v9.0 (Making the Zetadocs Version 9.0.1231), and viewing documents in the Zetadocs 32-bit client factbox additional files are displayed which are not related to the current document. These same additional files are displayed for any selected document. Cause The additional files are displayed due to an error with the factbox search logic when filtering files by both Archive IDs and Record Links. Resolution This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4491 along with your version of Zetadocs NAV. Status This behaviour was corrected in the ZTN4491 hotfix detailed above. Last updated: 1st September 2017 (JL/JV) Keywords: Zetadocs 32-bit client fact box Zetadocs Factbox Related articles PRB: 'Internet browser is not installed' error when authenticating with SharePoint Online or opening documents from the Factbox PRB: Unable to see document factbox when creating a new Document PRB: Factbox returns the error message 'SharePoint authorisation was refused' INFO: Enabling detailed logging within the Client Side (32-Bit) Zetadocs Factbox FIX: Can't open files using the Zetadocs fact box which contain an apostrophe in the name