FIX: Zetadocs Document Converter depletes all Abbyy licences and no file is converted Print ZTN4514 This Zetadocs technical note applies to: Zetadocs Server version 10 Symptom The Zetadocs Server fails to convert a document and depletes all Abbyy licences quickly. Cause This issue was caused by a failure in the Syncing mechanism which made the document converter try and convert the same file over and over. Resolution This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4514. Status This behaviour was corrected in the hotfix detailed above. Last updated: 6th July 2018 (JC) Keywords: Document Converter, PDF, Abbyy, license AbbyyLicenseZetadocs Document Queues Related articles INFO: How to correctly configure Zetadocs Document Queues to avoid simultaneous processing of the same SharePoint folder FIX: SharePoint site is currently unavailable or too busy failure when opening Zetadocs Document Queue INFO: Enabling detailed logging within the Zetadocs Server (Document Converter) FIX: Zetadocs Server not processing documents when configured by a different user than the user running the service. FIX: Unable to install Zetafax Web Client on Windows Server 2019