FIX: Some pages in a fax received using Zetafax Online appear squashed or stretched Print ZTN2120 ID: ZTN2120 This Zetafax technical note applies to: Zetafax v17 Zetafax 2014 Zetafax Online Symptom When receiving a multi-page fax using Zetafax Online, there are instances where the received fax image appears squashed or stretched. Cause The fax in question will have been sent to Zetafax Online with different resolutions on each page. Zetafax Server previously did not handle this correctly. Resolution This fault was corrected in an update, which is available in the following technone ZTN2117. This fix resolves the issue by converting the fax resolution of pages so that they are all the same. Status This behaviour was corrected in the update detailed above. Last updated: 18th January 2017 (DB/NT/JV) Keywords: Draft, Normal, High, Resolution, Rendering Zetafax Online Related articles FIX: Unable to dial to 7-digit numbers with Zetafax Online HOWTO: Test Zetafax Online for July 2020 service change continuity FIX: Zetafax Server shuts down intermittently when receiving fax messages via Zetafax Online