INFO: Zetafax error codes Print ZTN1030 ID: ZTN1030 This Zetafax technical note applies to: Zetafax 5 and later. Summary Zetafax error codes are generally interpreted and explained by the Zetafax Client program. However, they are also stored in the fax billing log (FAX.LOG) and returned by the Zetafax API functions and e-mail gateway when listing transmission history for a given message. The error codes are normally displayed as hexadecimal numbers (eg: F100). However, in some cases you may see an error code as a five-digit decimal number (eg: 61696). In this case you will need to convert the decimal number back to a hexadecimal number to check it in the list. The e-mail gateway returns only decimal versions of the API-specific error codes (see “API errors” below). These particular codes are listed in hexadecimal and decimal format for ease of use. The list below gives the error codes, and a summary of their meaning. This list is distributed with the Zetafax API 6 and later in files ZFERR.H and ZFERR.BAS. Note that the list is generally extended with new software releases, though existing codes remain unchanged. More information General errors F001 Invalid parameter (general) F002 No file handles available F003 Pathname invalid F004 Filename invalid F005 Run out of possible file names F006 Can’t open file (general) F007 Can’t open control file F008 Invalid control data F009 Can’t open message file F00a Task was aborted by request F00b System shut down F00c General file error F00d Wrong format file, etc F00e Illegal request F00f Feature not supported yet F010 Invalid message F011 Invalid device F012 No working devices of correct type F013 Unable to send F014 No space on disk F015 Can't convert file format F016 Error in receiving F017 Init variable not in environment F018 Unable to open ZETAFAX.INI F019 Bad format ZETAFAX.INI file F01a Path does not exist F01b Error deleting file(s) F01c Not Tiff file F01d Only support normal byte order (" II" ) Tiff F01e Only support MH tiff F01f Only support 1 strip per page tiff F020 Only support inches for resolution unit F021 Only support certain extended (pointer) tags F022 Only support lsb first F023 Remote process not active F024 Error with licence F025 Missing UserArea: etc in ZETAFAX.INI F026 Can't open SETUP.INI F027 Can't determine format F028 Only support 100, 200 and 400 dpi F029 User not found in USERLIST.INI file F02a Can't open USERLIST F02b Bad USERLIST Dial: line F02c Bad USERLIST NetworkEdit: F02d Bad USERLIST SendTime: F02e Bad USERLIST Urgent: F02f Bad USERLIST Admin: F030 No permission to send to this phone number F031 Licence expiry date passed F032 Bad USERLIST RushToTop: F033 Can't requeue message F034 Can't open ROUTING file F035 Invalid ROUTING file F036 No SUBADDR/SENDERID para F037 No ACCUSOFT.DLL F038 No ACCUSOFT.DLL F039 Bad USERLIST PrivateEdit: line F03a Bad USERLIST SubmitAny: line F03b Memory allocation failed F03c O/S error F03d Bad USERLIST GroupAdmin: line F03e Queueman internal use F03f Couldn't load mail DLL F040 Couldn't logon to mail F041 Couldn't logoff from mail F042 User pressed CANCEL etc F043 General error sending mail F044 General error resolving name F045 Two or more matches for recipient specified F046 Attachment file error F047 Recipient not found F048 Recipient not found F049 V5 mail upgrade is for too few users F04a Couldn't write to mail directory F04b Disk full F04c Insufficient memory F04e Invalid mail message identifier F04f Invalid mail session handle F050 Too many attachments to mail message F051 Too many recipients for mail message F052 No message found F053 Failed to read mail message F054 Invalid parameters for mail function F055 Failed to delete mail message F056 'Abort after preview' option set on mail message F057 Win95 can't use foreign DLL if system locale is wrong F058 WinNT message box system font can't support foreign chars F059 Requested folder not available or invalid F060 Can't change 'mail type' F061 Can't specify password for this system F062 F063 F064 F065 Can't find required DLL (mail) Upgrade not allowed Error reading to or writing from registry Not licensed to send faxes Dialling properties errors F070 General dialling properties error F071 No dialling properties data retrieved F072 Editing rules make this number too long F073 Invalid dialling properties settings F074 Dialling properties switched off TAPI errors F080 General TAPI error F081 TAPI not initialised F082 Error initialising TAPI F083 Error with TAPI location data Device specific errors F100 Can't talk to device - permanent F101 Can't talk to dev -in use F102 Should recover soon F103 No answer when sending F104 Destination ID doesn't match F105 Comms error sending F106 Comms error receiving F107 Serious error in communicating with the device F108 Device handler timeout F109 Server not running F10a Phone number engaged F10b Phone call not answered F10c F10d No dial tone on line Remote station is not a fax machine Convert program errors F200 Top word of all errors (convert programs only return low word) F201 Can’t open TOOLS.INI file F202 ServerArea: variable missing F203 CTL file not found F204 Unrecognised destination format F205 Coversheet foreground file missing F206 Message file not found F207 Letterhead file missing F208 Can't create message files F209 CVT file invalid F20a File too large F20b File error with intermediate files F20c File write error F20d File read error F20e Letterhead or Coversheet background file invalid F20f CVT file not found F210 Unable to initialise fonts F211 File error with FAX header line files F212 Run with invalid arguments F213 NULL length message F214 Tiff message file invalid F215 AllUserArea not found F216 Init not in environment F217 General error F218 General file error F219 General init error F21a Graphics append file not found F21b Graphics include file not found F21c Graphics append file invalid F21d Graphics include file invalid F21e Control file invalid F21f Aborted by user F220 Invalid control char F221 Invalid escape sequence F222 Invalid %%[] command F223 Landscape buffer allocation failed Address book errors F300-F321 LCR and Router errors F400 Message already listed F401 Message already tried and failed F402 No message ID F403 Too many files to process F404 Multiple hopping not allowed F405 Message type unrecognised F406 Insufficient memory F407 Expected attachment file missing F408 Invalid data in message F409 Remote server too busy to send in time F40a Link or run numbers don't match F40b Remote server not allowed to receive fax submissions F40c Failed to send message F40d Local link failed F40e Remote server not online F40f Receiver's run number is wrong F410 No links to remote servers available F411 This message can only be sent directly (locally) F412 Message priority too high F413 Message timed out F414 Message rejected by remote server F415 Send attempt failed - link now inactive F416 Send attempt failed - link no longer exists F417 Not allowed to send this message via local server F418 Encryption error F419 Link not 'Send enabled' API errors F700 63232 Invalid parameters F701 63233 Not initialised F702 63234 No Zetafax initialisation file F703 63235 Invalid Zetafax initialisation file F704 63236 Unknown user F705 63237 Cannot log on F706 63238 Path not found F707 63239 Too many files F708 63240 Error creating file F709 63241 Error opening file F70A 63242 File error F70B 63243 File not found F70C 63244 Server not running F70D 63245 Invalid data format F70E 63246 Unknown message F70F 63247 Message not completed F710 63248 Message already exists F711 63249 Error opening information file F712 63250 Information file error F713 63251 Information file invalid F714 63252 Cannot submit request F715 63253 Buffer too small F716 63254 Submit file invalid F717 63255 Cannot read message defaults F718 63256 Error opening control file F719 63257 Control file error F71A 63258 Control file invalid F71B 63259 Server running F71C 63260 Cannot run system manager F71D 63261 Error starting server F71E 63262 Server initialisation file error F71F 63263 Function aborted F720 63264 Timeout expired F721 63265 Port invalid F722 63266 Port busy F723 63267 Port offline F724 63268 Memory allocation failed F725 63269 License file error F726 63270 API not licensed F727 F728 F729 F72A F72B F72C 63271 63272 63273 63274 63275 63276 User not initialised Access denied Registry error Active directory not present Active directory error Active directory missing value Workstation error codes F800 Cannot delete file F801 Cannot write to or create F802 Cannot create file F803 Cannot rename file F804 Cannot r/w file F805 Cannot access file details F806 File does not exist F807 Control file syntax error F808 Problem with global memory F809 Cannot read file F80A Problem writing file F80B Bad DDE command or parameters F80C Failure using %%[ ] command F80D Library request failed F80E Problem with mail F80F INI file syntax error F810 .LST file has invalid .INI file format F811 Problem with ODBC DLL F812 Problem with control file checksum F813 Accusoft Error Last updated 19 May 2010 (NT/MW) Last reviewed 25 October 2005 (MS)