PRB: Drag and Drop Control not displayed after a Zetadocs for NAV upgrade from 4.0 to 4.1 Print ZTN4114 ID: ZTN4114 This Zetadocs technical note applies to: Version 4.0 of the Zetadocs for NAV Client Symptom The Drag and Drop Control is not displayed after an upgrade of the “Zetadocs for NAV Client” from version 4.0 to 4.1 Cause This is caused by a problem upgrading the Zetadocs API Runtime. Resolution Install the Zetadocs API Runtime: For a 32 bit machine: < CD/Installer location> \Zetadocs NAV Client\ISSetupPrerequisites\{637E8FC4-07F8-479E-A37C-C30C633F2EF2}\Zetadocs API Runtime.exe For a 64 bit machine: < CD/Installer location> \Zetadocs NAV Client x64\ISSetupPrerequisites\{637E8FC4-07F8-479E-A37C-C30C633F2EF2}\Zetadocs API Runtime.exe Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 04th January 2011 (SD/MW) Keywords: