PRB: HPSCAN processing messages causes Zetafax server to shut down Print ZTN1662 ID: ZTN1662 This Zetafax technical note applies to: Zetafax server 2007 SP1 Symptom When the Zetafax server processes certain HPF files from an HP Scanner or MFP, the Zetafax server shuts down. Cause The when passed certain HPF files the HPScan module would error and cause the Zetafax server to shut down. Resolution There is a fix available on request. Please contact Equisys Technical Support for details Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 09 January 2008 (AC/DH) Keywords: HPScan Shut Down Crash