PRB: Only the first page of a fax is sent when using Eicon SoftIP H.323 Print ZTN1584 ID: ZTN1584 This Zetafax technical note applies to: Zetafax v2006 SP1 and later Eicon Soft-IP H.323 Symptom The remote recipient receives only the first page, or part of the first page a multipage fax when using Eicon Soft-IP H.323. Cause Currently, the Zetafax Eicon Soft-IP integration does not support the Modified Read (MR) compression method. Resolution The workaround requires MR to be disabled in the Soft-IP configuration (Modified Huffman and Modified Read are supported). Open the configuration program from Start | Programs | SoftIP | SoftIP Configuration. Navigate down to the T.30 - UDP (see screenshot below). Uncheck the box - "Modified Read (MR)". Save and close the configuration screen. Restart Zetafax Server to re-initialise the CAPI devices. Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 17 May 2007 (JW/PJ) Keywords: < Soft IP> < eicon>