PRB: Unable to view printer preferences for Zetadocs PDF printer Print ZTN3608 ID: ZTN3608 This Zetadocs technical note applies to: Zetadocs PDF versions 8 and 9 Symptom When navigating to the printer preferences screen for the Zetadocs PDF printer, the screen does not appear. Instead, a standard Windows application crash dialog appears. This issue occurs on some Terminal Services systems. Status This issue has been reported to the printer driver manufacturer. This technical note will be updated when a solution has been found. Last updated: 5th August 2014 (NT/WK) Keywords: PDF printer crash