Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs Outlook add-in doesn't convert Office files

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ZTN4022

ID: ZTN4022

This Zetadocs technical note applies to:

  • Zetadocs PDF 5.0.17

  • Zetadocs for Microsoft Dynamics NAV 1.2

Symptom

When using the Outlook add-in for Zetadocs PDF to convert files to PDF before they are sent via email, the option to select Office files is greyed out and the files cannot be converted.

Cause

A file is missing from the installation of the Outlook add-in for Zetadocs.

Resolution

There is a hotfix available for this issue. Please contact Equisys support for details.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 24 November 2008 (HM/MW)

Equisys Logo, Document Management and Expense Management for Business Central
 

Zetadocs is software for Microsoft Dynamics 365 Business Central and NAV (Navision) that manages the capture, storage and delivery of documents relating to financial transactions.