PRB: Zetafax Integration button is not visible within Outlook Print ZTN2142 This Zetafax technical note applies to: Zetafax Client 17.1 to 17.5 Symptom When installing the Zetafax Client application and selecting the 'Custom' setup, then 'Outlook Integration', the Zetafax Integration button within Outlook is not installed. Cause There is currently a known issue with the custom installation whereby the Outlook Addin is not installed. Resolution In order to complete the installation of the Zetafax Integration and make the button accessible within Outlook for the specific Zetafax versions, please select the 'Express' setup instead of the 'Custom' setup when running the Zetafax Client installer. Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 17th August 2020 (LM/NT) Keywords: Zetafax Addin, Outlook integration, Zetafax button Zetafax Client Related articles PRB: Zetafax Client installer does not recognize Outlook 2016 FIX: Zetafax client is not able to open faxes received using Zetafax Online FIX: Incorrect printer driver name is displayed when installing Zetafax Client on certain operating systems FIX: Unable to forward fax via email with 64-bit outlook on server operating system FIX: Unable to forward fax via email with 64-bit Outlook