PRB: Zetafax Web Client may not install correctly on some Windows Servers Print ZTN1827 ID: ZTN1827 This Zetafax technical note applies to: Zetafax 2010 and later Symptom After installing the Zetafax Web Client on some Windows server systems, the Web Client may not open correctly with an error:“Server Error in '/Zetafax' Application.” Resolution Enable network COM+ access Click Start, point to Control Panel, and then click Add or Remove Programs. Click Add/Remove Windows Components. Select Application Server, and then click Details. Click Enable network COM+ access, and then click OK. Click Next, and then click Finish. Restart the computer. In IIS Manager Browse to the Default Web Site and expand to see the “Zetafax” application*. View the Basic Settings, and change the application pool to " Classic .Net 2.0" . Restart IIS services by running IISRESET command. In some instances, if you do not see a “Zetafax” application, you will need to add it by right-clicking The Default Web Site and selecting “Add application” and set the followilig: Set the Alias as Zetafax Set the Application Pool to " Classic .Net 2.0" Set the Physical Path to the location of the Zetafax Web client’s Web folder e.g.C:\Program Files (x86)\Zetafax Web Client\web the Authentication section. Ensure that Anonymous Authentication is enabled, and Windows Authentication is enabled. Again in the IIS section, open the Default Web Site section. Add Outbox.aspx to the list of default pages. Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 17th February 2015 (AC/MW/NT) Keywords: Server 2012